Tech Requirements & Support
Minimum System Requirements
Internet Connection – High speed or broadband cable required; Satellite Broadband not recommended due to conflicts with synchronous software; Air cards may not be used
Browser
- Mozilla Firefox 3.0 or higher
Operating System Version
- Windows® XP (recommended)
- Windows® Vista
- Windows® 7
- MAC OS 10.5 or higher
Processor: 2.0 – 4.0 GHz
Memory (RAM):
- Windows® XP: 512 MB or more
- Windows® Vista: 1024 MB or more
- Windows® 7: 1024 or more
- MAC: 1024 MB or more
Hard Disk Space: 40 GB or more of free space
CD-ROM CD-RW drive (DVD or combo drive helpful)
Any Office Suite; Examples include Mircosoft Office 2007 or newer, OpenOffice 3.1, or Google Docs
Webcam and Headset (for Digital Samba sessions)
- Logitech® Webcam (USB) C500, C260 or C270
- Logitech® ClearChat™ Comfort USB Headset
Tech Support
For your convenience, a telephone hotline is available seven days a week in order to provide assistance for technological problems. This hotline is staffed by the College’s Information and Technology Services staff and provides “real person” assistance during the following times:
In the event you need to leave a message, please provide your name, number, and a brief description of the issue you are experiencing. You will receive a call back as soon as possible.
You will also have access to technical support (i.e. turorials, help functions, etc.) through the College's portal, MCSquare, and also through the College's Learning Management System, SAKAI.
|
