CIS 381 Information Systems and Managers (3)

Catalog Description:

This course explores the way information technology is used to support the decision-making process of managers at all organizational levels. It is designed to show students a variety of ways in which computer-based information systems are used in the business environment. Special attention is given to computer user support and ethical issues in the management of information systems. (Offered spring semester only.)


CIS 180 Introduction to Computer and Information Science or CIS 190 Strategic Use of Information Technology. Although it is not required, the recommended sequence for CIS majors is: CIS 180 or CIS 190, CIS 181, CIS 284 or CIS 283, and then CIS 381.

Required Course Materials:

Texts and materials are available in the College's Textbook Express.

  1. Turban, Volonino, and Wood, Information Technology for Management, 9th edition, Wiley, Hoboken, NJ, 2009 (ISBN: 978-1-118-35704-0)
  2. Articles and URLs referenced and sited throughout lecture notes with links to articles when available.


Course Coordinator:

Robert A. Kilmer, Associate Professor of Business Information Systems and Management

Course Audience:

All Computer and Information Science students are required to take this course.  It also fulfills a distribution requirement for all majors in the department of Management and Business.

Course Objectives:

Upon completion of this course, successful students will have a significant appreciation for the important role information systems play in the life of a manager. This course will allow students to:

  1. understand a set of core IS principles and concepts with which business students should be familiar for both graduate school and the professional world;
  2. gain an awareness of options for employment, voluntary service, and/or graduate education in the area of information systems management;
  3. understand capabilities and benefits as well as limitations of information technology and information systems;
  4. learn about emerging technologies that will influence businesses in the future;
  5. effectively communicate verbally and in writing about technical problems, issues and solutions to
    technologically oriented as well as non-technologically oriented people;
  6. understand ways to provide effective support for Information Systems users and to work effectively in teams;
  7. have a Christian faith-based approach to moral decision-making and to be aware of the principle laws and ethical issues involving Information Systems.


  1. How computers work
  2. Hardware and software
  3. Telecommunications and networks
  4. Databases
  5. E-Commerce
  6. Transaction processing systems
  7. Enterprise resource planning systems
  8. Management information systems
  9. Decision support systems
  10. Executive information systems
  11. Artificial intelligence
  12. Systems analysis and design
  13. Web 2.0
  14. Service support
  15. Ethics in information systems
  16. Total cost of ownership
  17. Working in information systems.



Revised: February 2013 (course renumbering); July 2011 (JMc prefix); February 2011 (BK)

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