(Request for further information from the approver)
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Budget managers have two options when approving transactions. If the transaction has been properly allocated, appropriate narrative details provided, and an itemized receipt attached, it will be approved. If the transaction is missing any of these requirements, the budget manager can request further information. If this occurs, the cardholder will receive an email informing them that further information has been requested. If this occurs, follow the instructions below:
Log into IntelliLink.
Click on “Account Statements” from the menu on the left side of the screen.
Click on the month in which the transaction was made.
All transactions for this month will now be displayed. The transaction for which further information was requested will have a green checkmark and a red question mark to the right of it.
Click on the red question mark. Read the message in the “Approver Comments” box.
Supply the corrected information by clicking on the “Coding Tab” at the top of the screen to go to the “Transaction Details Coding Page.” Here the org or account code can be changed, or further information can be added to the narrative details. Be sure to click on “Save” when finished.