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Contact Information and Technology Services

Services and Support

Normal Business Hour Support

7am - 5pm EST (Monday - Friday)

Email Support:  helpdesk@messiah.edu

Students:  Ext 3333   or  717.796.1800 x3333  /  Faculty & Staff:  Ext 4444   or   717.796.4444

After Hours Emergency Support for Classrooms and Grad Program

5pm - 11pm EST (Monday - Friday)

8am - 11pm EST (Weekends and Holidays)

Students:  Ext 3333   or  717.796.1800 x3333  /   Faculty & Staff:  Ext 4444   or   717.796.4444

Submit A HelpDesk Ticket

You are welcome to submit a HelpDesk Support Request Ticket.  Submitting a ticket via this process will immediately put your support need on our radar so we can respond as quickly as possible.

Please keep in mind, Support Tickets are only responded to during normal business hours.   If this is an after hours classroom emergency or a support need related to the Graduate Program, please contact the After Hours Emergency Support numbers listed above.  

Create a HelpDesk Ticket

Don't forget about the Blog!

Don't forget to check out the ITS Blog for helpful information.  Many of the articles on the blog were created in response to common (and, sometimes, not so common) questions that we receive at the HelpDesk.   Be sure to check it out!

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