Dining Services Handbook
Vision and Values
Messiah College's Mission Statement
To educate men and women toward maturity of intellect, character, and Christian faith in preparation for lives of service, leadership, and reconciliation in church and society.Vision Statement:
The division of operations strives to model servant leadership. All employees are committed to serving the mission of Messiah College; are innovative in their work, and serving the college, division and department with integrity and positive attitudes.Values:
Compassion
Integrity
Hospitality
Communication
Stewardship
Commitment
The Essentials
Questions? Whom Do You Call?
Some of the people to whom you might need to refer are:
Director of Dining Services: Mark Wirtz, Eisenhower Campus Center, room 212, ext. 6008
We have a fine staff of professionally trained chef's, cooks, and culinary employees in our Dining Services Department who wish to make our food and service the best available.
Operating Hours - Lottie Nelson Dining Hall
FALL & SPRING SEMESTER
Lottie Nelson is open daily from 7:00 a.m. - 7:30 p.m. Full Fare (meaning hot food stations) menu items will be offered at the following times:
Full Fare Stations - Meal Times
Monday - Friday
Breakfast |
7:00 - 9:30 a.m. |
Continental Breakfast |
9:30 - 11:00 a.m. |
Lunch |
11:00 a.m. - 2:00 p.m. |
Light Lunch |
2:00 p.m. - 4:45 p.m. |
Dinner |
4:45 - 7:15 p.m. |
Saturday and Sunday
Sat. Continental Breakfast |
7:00 - 10:30 a.m. |
Sun. Continental Breakfast |
7:00 - 11:30 a.m. |
Sat. Brunch |
10:30 a.m. - 2:00 p.m. |
Sun. Lunch |
11:30 a.m.- 2:00 p.m. |
Dinner |
4:45 - 7:15 p.m. |
In addition to the Full Fare, the following items are available from 11:00 a.m. - 7:30 p.m. seven days per week: bagels with toppings, assorted cereals, MYO waffles, soup du jour station, Grantham Grill (breakfast - Mon thru Fri), Mongolian Grill (lunch, dinner - Mon thru Fri), sub station/deli, salad bar, dessert and soft-serve ice cream stations.
Special Services Provided
Bag Meals
These are available to:- student teachers
- students with unavoidable scheduling conflicts
- students on official College trips
- Gospel Team visitation groups
- music groups representing the College, and
- students going off-campus for employment
Request forms are available at the Eisenhower Campus Center at the Dining Services Office beside Lottie. Individuals must submit them to the Dining Services Office giving a 24-hour notice before the meal is to be picked up. All group requests must be submitted 72 hours in advance to the Dining Services Office at ext. 3009.
Special Diets
Any special dietary needs can be addressed in the Dining Services Office or by calling ext. 2805.
Sick Trays
Meals for those who are sick are provided when a written request from the Nurse, Residence Director or Residence Assistant is presented to the cashier, along with the student's ID.
Menu & Suggestions
The Lottie Nelson menus at Messiah College are prepared in the Dining Services Office by our Executive Chef and culinary staff. Your suggestions are welcome at all times. Some of the finest refinements have come from students' suggestions. Suggestions from the suggestion box will receive a written response posted on the suggestion bulletin board. Keep an eye on the suggestion board which is located in the dining room near the tray return area.Dining Room Policies
ID cards must be handed to the cashier and swiped upon every entrance to the dining room at which time you must indicate your meal plan type. Please do not ask a cashier to admit you without your ID card. You must have valid meal plan or purchase access for entrance to Lottie Nelson. (If you lose your card after the ID office closes a temporary replacement card can be obtained at the Campus Information Center/Dispatch)Shoes and shirts must be worn in the food court and dining room.
No food may be taken from the dining room. Our no-limits policy provides you with plenty to eat while you are in the dining room. This policy does not entitle you to take food from the dining room. This includes fresh fruits, desserts, ice cream, etc., that are not being eaten as you leave. Violation of this policy could result in a $100 fine.
The dining room entrance will be open daily from 7:00 a.m. - 7:30 p.m. The full fare venues (meaning hot food stations) will close promptly at the times listed on the above noted meal times. If necessary, an extra portion of food will be served to guests the first time through the full fare venue line when time does not permit them to come back for additional servings.
If you have a 10 meal plan you may enter the dining room only once during any given meal period (If you are going to leave briefly, ** you must turn your ID card over to the cashier and upon your return, he/she will give your ID card back). If you have a Without Limits Ultra Plan or Without Limits Advantage plan you may enter as much as you like. To determine specific meal periods, please return to the hanbook meal times.
Inappropriate behavior in campus dining facilities, including food throwing, unauthorized entry, etc., will not be tolerated. Students engaging in such activity will be referred to the Residence Education Office for disciplinary action, which may include a fine and community service. These actions are seen as a violation of the Messiah student conduct code and become a part of the student's academic record.
** More than ten to fifteen minutes will be considered excessive and the customer may be asked to pay full price for the meal to re-enter the dining room. This should allow adequate time for a student to go to his/her residence hall room and return.
Frequently Asked Questions - Whom Do You Call?
Do you have meal plan questions or dining policies and procedure or food menu questions?
Larry Dove, Manager of Dining Services, ext. 7133, ldove@messiah.edu
Do you have a special dietary need?
Doug Kirkland, ext. 2805, dkirkland@messiah.edu
Interested in a work-study position in Dining Services?
Jeanne Wood, AM Dining Room Supervisor, JPWood@messiah.edu or
Rasheeda Fussell, PM Dining Room Supervisor, RFussell@messiah.edu
What if I need to call off work?
Jeanne Wood, AM Dining Room Supervisor or Rasheeda Fussell, PM Dining Room Supervisor, ext. 7068
Interested in reserving the dining room for a special event?
Heather Negley, Conference & Events Manager, ext. 6890, hnegley@messiah.edu
Trouble with your ID card or meal plan account?
Deb Boyer, Falcon Services, ext. 6052, dboyer@messiah.edu
What's being served at Lottie today?
Food Line (FOOD - ext. 3663) - gives menus as well as special events in the dining facilities.
Online Menu