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The Engle Center for
Counseling and Health Services
1 College Ave., Box 3028
Grantham, PA 17027
(717) 691-6035
(717) 796-5357


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Counseling Services
Answers to Common Questions about Counselinggirl reading book

Why do students come to Counseling Services?
Messiah students come to Counseling Services for a variety of issues. Typical problems include depression, anxiety, poor self-esteem, loneliness, guilt, relationship problems, eating disorders, sexual abuse, date rape, alcohol or drug abuse, family problems, academic difficulties, etc. The problems we help students with may have begun while they were living at home or they may be new to their college experience. One of these may be a problem for you, or yours may be something quite different.   Students who are engaged to be married also come to Counseling Services for premarital counseling. For more information on receiving premarital counseling through the Engle Center, click here.

Isn't it better if I try to work things out for myself?
Sometimes, yes. Many times a roommate, a faculty member, or a good friend will be able to provide the advice, support, or encouragement needed to deal with your concern. Often it is good to rely upon your own resources to cope with life. There are times, though, when your efforts are not enough; you've prayed, sought the counsel of friends or tried a variety of approaches on your own, and yet the problem persists. It is at that point that the assistance of trained professionals is needed. Sometimes students worry that their friends or family will look down on them for coming to counseling, but getting help for a problem you can not solve is a sign of wisdom; not weakness. 


woman gesturing to keep quietWhat about confidentiality?
Counseling Services maintains strict standards of confidentiality. We will not release any records of your counseling or discuss your case with anyone, unless you give us your written consent. No record of counseling goes into your administrative school records, and school officials are not notified that you are receiving counseling. Family members will not be notified that you are in counseling unless you request us to, and we will not speak to them about your counseling without your permission. Under very extraordinary conditions, such as when a student's life is in danger, or when the safety of others is at risk, confidentiality may need to be broken. Feel free to discuss any concerns about confidentiality with your counselor.


What happens during counseling?
When a student contacts our office to set up a counseling appointment, we ask them to complete an "intake form" prior to the first appointment.  In addition to providing some basic background information, the intake form helps us to select the counselor who is best suited to see you for your initial visit.  During that first appointment the counselor will speak with you to get information about your current concerns, as well as additional background information that will help us to better understand your needs. After the intake interview, we will arrange for you to meet with the member of our counseling staff who is best suited to help you with your concerns. Sometimes you will be working with the counselor you spoke with initially, and sometimes not.

Although the specifics of your particular problem will make your counseling unique, there are some general characteristics to be found in all counseling sessions. We view the counseling process as a partnership between the counselor and the student. We are here to help you meet your goals, and that means you are an active participant in the counseling process, rather than a passive recipient. Although it may be tempting to say to the counselor, "Just tell me what to do!", in the long run you will benefit most from counseling that helps you develop skills for creating your own solutions.

The number of times you meet with a counselor depends on the nature of the problem. Fortunately, many problems can be dealt with in a matter of a few sessions (sometimes only one or two); however, some problems require ongoing sessions for a longer period.  Often the counselor can give you a good idea of how many counseling sessions will best suit your individual situation.

How do I make an appointment?

Scheduling an appointment is simple- you can contact us by phone or stop by the Engle Center and speak with our receptionist. To call from off campus,  our number is 717-796-5357. From on campus, call us at ext. 5357.

After contacting us to arrange for an appointment, our receptionist will ask you to complete a brief intake form which provides us with some basic information about you and why you are seeking counseling.  This information, which is kept completely confidential, is used to help us selected the counselor who is best suited to meet with you for your initial appointment.  We are usually able to arrange for you to meet with a counselor within a week of your initial call, however, if you are requesting to meet with a specific counselor, it may take longer to arrange for your appointment if that counselor's schedule is currently full.

If you are in crisis and need to be seen quickly, it's very important for you to communicate this clearly when you call for an appointment, so an emergency appointment can be arranged.

 

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