Job Opportunities
Coordinator of Telecounseling
(Posting Date: 11/05/09)

The Department of Admissions at Messiah College currently has an opening for the position of Coordinator of Telecounseling.  Along with traditional recruitment activities, this position provides leadership to the telecounseling initiatives and is responsible for communicating the mission of Messiah College to prospective students and their families.

College admissions experience preferred; some supervisory experience preferred. Bachelor’s degree is required.

Skills, Characteristics Required for Position:

• Effective interpersonal skills, especially focused on student & family counseling;
• Excellent written, oral communication and organizational skills,
• Strong project management skills;
• General computer proficiency;
• Ability to conduct and evaluate research;
• Ability to work independently and provide follow up effectively; 
• Ability to work well under pressure to meet deadlines and goals;
• Ability to relate well with a broad spectrum of constituencies, including people from diverse and culturally varied backgrounds. 
• Ability to manage a large team and drive them to meet deadlines and goals in a positive and proactive manner.

This position requires a valid driver’s license and the ability to travel frequently.  Many duties of this position are performed during the evening and weekend hours.

To apply, please submit a letter of interest, detailed resume, and statement of faith to Messiah College Human Resources at: humanres@messiah.edu (applications are preferred via e-mail) or mail the same to:

Messiah College
Human Resources
PO Box 3015
One College Avenue
Grantham, PA 17027

Applications will be reviewed upon receipt and will be accepted until the position is filled.

Job Description

Position Title: Coordinator of Telecounseling

Department: Admissions

Reports To: Director of Admissions

Supervises: Up to 8 Student Workers

Position Summary: Along with traditional recruitment activities, this position provides leadership to the telecounseling initiatives and is responsible for communicating the mission of Messiah College to prospective students and their families.

Education Required: BA/BS required

Experience Required: College admissions experience preferred; some supervisory experience preferred

Skills, Characteristics Required for Position:

• Effective interpersonal skills, especially focused on student & family counseling;
• Excellent written, oral communication and organizational skills,
• Strong project management skills;
• General computer proficiency;
• Ability to conduct and evaluate research;
• Ability to work independently and provide follow up effectively; 
• Ability to work well under pressure to meet deadlines and goals;
• Ability to relate well with a broad spectrum of constituencies, including people from diverse and culturally varied backgrounds. 
• Ability to manage a large team and drive them to meet deadlines and goals in a positive and proactive manner.

Special Working Conditions: Requires valid driver’s license and the ability to travel frequently.  Many duties of this position are performed during the evening and weekend hours.

Primary Duties

1. Counsel potential students for recruitment purposes in various settings: on campus, phone, or email.

2. Manage a recruitment territory by monitoring and assessing prospect/applicant activity

3. Plan and execute personal travel to high school, college fair programs, conventions, etc.

4. Review and make recommendations regarding applications from assigned recruitment territory.

5. Submit regular reports regarding recruitment activities.

6. Administer telecounseling projects and report on project outcomes.

7. Interview and hire student telecounseling staff.

8. Lead, manage and supervise student telecounseling staff.

9. Interview, hire and supervise the full-time Admissions student summer staff as a shared responsibility with the Admissions Coordinator.

10. Configure and maintain Campus Call Telecounseling System.

11. Serve as a liaison with designated campus departments.

12. Maintain consistent and reliable attendance.

Secondary Duties

1. Perform all other duties as directed by the Director of Admissions.