Messiah College: ITS Help Center

Welcome to the ITS Help Center. This portion of the ITS web site provides useful information related to software and hardware common to typical employee PCs on campus. (NOTE: students should visit the "Labs & Student Computer Services" area of this web site for information related to the student computing environment and technical support).

Hot Topics What are the most commonly addressed computing issues here at Messiah? Check out the Hot Topics page to find out		Changing Passwords The Messiah College Password Policy requires all employees and students change their account passwords annually. ITS welcomes the chance to help the campus be more intentional about protecting our technology infrastructure and the critical resource we have in our data. This section will provide you with the information you need to make the change.
Getting Started This page is a quick reference resource for new or existing employees who are looking for general information.		Off Campus Connecting ITS does not provide off campus support for home computers. However, we do realize there are employees who wish to access their data from home. This area provides instructions for getting set up so you can begin exploring the potential of off campus access.
Software Help This section of the Help Center will lead you to a variety of resources to help you use and better understand the general software applications used on campus. Information on using Corel's WordPerfect Office, Microsoft Office, GroupWise, Internet Explorer, Netscape, how to use your Network Drives for file storage and more can be found here!		ListServ Information Messiah College's ListServ is one method of communicating with your peers in an electronic "discussion board" format. This part of the Help Center will give you vital information for using our ListServ
Laptops, Projectors, Cameras, etc. If you have need of one of these resources, they are available from Media Services. These pages will help you better understand how to begin using the equipment.		Downloadable Software With so many applications downloadable from the Internet, what do the staff of ITS recommend? We've provided a number of applications you can download and install if you have a specific need.
Computer Virus Information Computer viruses are more common than the common cold these days. If you want to know more about computer viruses and what Messiah College is doing to help protect your computer and data, you can find the basic information here.