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Information Technology Services

 

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Contact Us

Students
ext. 3333
717.796.1800 ext. 3333

 

Faculty & Staff
ext. 4444

717.796.4444


Phone Repair Services


How to request service:

Submit an ITS Service Request ticket with with the following:
  1. Number having issues
  2. Building/Room location
  3. Description of the problem

 

Services Provided:

  • Moving your office from one location to another.
  • Adding extensions onto your phone; whether for status or for ringing.
  • Changing system forwarding; Ring No Answer, Busy Condition to PhoneMail or another extension.
  • Adding, changing Com Groups, Pick Groups, Hunt Groups.
  • Need an analog line for a fax machine or modem.
  • Setting up a conference where a two-way speaker phone is desired.
  • The Display name that gets transmitted to phones with visual screens.
  • Some phones are by default restricted to on campus or local calling only. If there is a need to temporarily change or permanently change to long distance access.
  • All other issues relating to telephone equipment, telephone lines, wall jacks and Phonemail
 

 

Click here to create an IT Service Request

 

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