| After Hours Support Policy: ITS provides support for system wide failures 24 hours per day, 7 days per week. |
Laptop Support Policy: A brief description of what brand laptops the college is currently supporting. |
| Budget Request Process Policy: Articulates the process to communicate your IT budget requests to ITS for inclusion into the centralized IT budget.
| Loaner Equipment Policy : A list of equipment that can be borrowed and rules on reserving the equipment. |
| Communications Policy: Lists the various official means of communication on campus and provides guidelines for their use. |
Microsoft Office Policy: Official college policy on the use of Microsoft Office software on campus. Read the policy to see how you can get access to Word and Excel. |
| Computing Access Policy: Articulates the standards of behavior that are expected of all who use our campus equipment and network. |
Password Policy: Policy governing when users must change their account passwords as to help in protecting a users data |
| Copyright Policy: Policies and resources for handling computer-related incidents involving alleged copyright infringement and posting of objectionable content. |
Privacy Policy: Messiah College adheres to the Family Educational Rights and Privacy Act. Click here to see how to set your privacy settings in Blackboard. |
| E-mail Account Policy: Defines who the college will provide with e-mail accounts - employees, students, vendors, contractors or alumni. |
Remote Access Services Policy: A list of services that you can access from home over a modem. |
| Guest Account Policy: Policy governing how guests receive access to the Messiah Network |
Software Piracy Policy: Policy on making or installing illegal copies of commercial software and services. |
| Hardware Support Policy: Describes the common computer hardware allocated to employees and supported by ITS. |
Software Support Policy: Describes the various levels of support you can expect for the many software packages we have installed on campus. |
| Home Support Policy: You may install some college owned software at home. The policy lists the software and describes the support that you can expect. |
Telecommuting Policy: Rules on when it is appropriate to work at home for a significant part of your job. |
| Information Policy: Defines the framework for the use and security of College information and the responsibility for
the protection of those assets. |
Training Policy: A word about free training available through the ITS department. |
| Lab Reservations Policy: Describes how teachers may reserve a computer lab for class presentations. |
Web Space Policy: ITS provides free web space for individuals who wish to maintain personal web pages. |
