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Information Technology Services

 

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Contact Us

Students
ext. 3333
717.796.1800 ext. 3333

 

Faculty & Staff
ext. 4444

717.796.4444


What Student Computer Services Offers


What We Will Do For Students

  • We will make sure that student's personal computers can access the internet from their residence hall or campus apartment including showing students how to properly use a network switch.
  • We will set up access to Messiah's student web space and make sure that connection is possible.
  • We will either update your virus protection software or install AVG anti-virus purchased by Messiah College for the students.
  • We will install and run Spybot Search & Destroy to help fight against internet popups.
  • We will ensure that your PC works correctly with SafeConnect.
  • Other software configuration or setup may be done at the discretion of the Manager of Student Computer Services. Services performed will depend on the availability of personnel and time.
  • We will answer as many questions as possible. Any computer related problem can be addressed by filling out the ITS Student Problem Report Form (preferred method) or by calling the Student PC Support Line, x3333.

We do not service or provide support for the following:

  • Computers with Windows 2000 or lower operating systems
  • Printers (and all other peripherals)
  • Switches or USB hubs (hardware problems)
  • Modem connections

NOTICE: We only service the following:

We require that your computer meet the following specifications in order to receive assistance from SCS:

Operating System Windows XP and higher or Mac OS X
Desktop Processor Pentium 4 at 2.0 Gigahertz or faster
Laptop Processor Centrino 1.6 Ghz or faster
RAM 2 GB or higher
Hard Drive 100 GB or larger
Optical Drive DVD Drive
Network 10/100 Ethernet/Network Card
Other Devices We are also available to answer questions on smartphone setup

 

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