Roles & Responsibilities

I. Program Administrator

The Program Administrator is responsible for the day to day operation of the purchasing card program. This person will be the main informational link between you (the cardholder) and PNC Bank for such tasks as cardholder name and address changes, overrides of controls on the accounts, changes in limits, etc. The secondary program administrator is likewise available to help with the daily tasks listed above. She is the principal new cardholder trainer as well as handles the distribution of cards and the collection of inactive/ discontinued cards. The Program Administrator is the Director of Purchasing.

Program Administrator
Mr. Wendy Starner
Director of Purchasing
Hoffman Building, Room 303
717-691-6010
FAX: 717-796-5050

Secondary Program Administrator
Ms. Gretchen Banks
Administrative Assistant to the Director of Purchasing
Hoffman Building, Room 304 
717-766-2511, x. 2100
FAX: 717-796-5050

The Program Administrator function is under the supervision of the Vice President for Finance.

II. Treasury Officer

The Treasury Officer is the primary contact regarding the overall account relationship with PNC Bank. A secondary treasury officer is the individual responsible for auditing cardholder usage and management of the PNC Bank Internet Service Center portion of the purchasing card program.

Treasury Officer
Mr. John Packer
Director of Institutional Finance
Old Main, Business Office
717-766-2511, x. 6759

FAX: 717-691-6025

Visa Program Accountant
Ms. Teri Rader
Accounts Payable Coordinator
Hoffman Building, Room 301
717-766-2511, x. 2910
FAX: 717-796-5050

III. Account Directors

Account Directors are those individuals responsible for managing budgets or cost centers for a given area or areas. The Account Director identifies their employees as candidates for a purchasing card, oversees the use of the card, assures that sufficient funds are available in the specified account designated for each purchasing card and reviews the reconciled statements of cardholders that report to the director.

IV. Cardholders

Cardholders are those employees that have been designated by an account director to be provided a card based on their need to purchase business-related goods and services and/or travel for the institution. General responsibilities of the cardholder are listed below: (Specific responsibilities are in the section "Cardholders Procedures" and found in the "Employee Purchasing Card Usage Agreement Form")

-initiates and authorizes purchases
-obtains return authorization
-contacts and resolves problems with the supplier
-retains accurate records of all transactions
-performs monthly reconciliation via the PNC Bank Internet Service Center
-notifies the Program Administrator of any problems with suppliers