Messiah University provides an excellent benefits package for all active employees who are regularly scheduled to work 1560 hours or more per year or teach 12 credit hours or more per semester. Employees who are regularly scheduled to work between 1000 and 1559 hours per year are eligible for a pro-rated benefits package. You are eligible for coverage the first of the month following or coincident with your date of hire. There is no exclusion for pre-existing conditions if you are timely enrollee. You are not enrolled until you attend a benefit orientation and submit your enrollment forms to Human Resources.

This information is intended to provide current and prospective employees with a general understanding of Messiah University's benefits and is not intended to substitute for attending the benefit orientation.


Benefits Overview

More information is available via the Benefits Overview and the Human Resources Manual.

Health Insurance: Highmark Blue Shield
  Customer Service: 1-800-345-3806
>>>Express Scripts:
Customer Service: 1-800-903-6228
Dental Insurance: United Concordia Companies, Inc.
  United Concordia Companies, Inc.
Dental Claims
P.O. Box 69421
Harrisburg, PA  17106
Customer Service: 1-800-332-0366
Vision Insurance: Highmark Blue Shield
(Vision Works)
  Customer Service: 1-800-223-4795
Vision Claims
PO Box 1525, Latham, NY  12110
Group Life Insurance: MetLife
P.O. Box 6100
Scranton, PA  18505-6100
Phone: 800-504-0746
Short Term Disability: The Lincoln National Life Insurance Company
  The Lincoln National Life Insurance Company
P.O. Box 2609
Omaha, NE  68103-2609
Phone: 1-800-423-2765
Long Term Disability: The Lincoln National Life Insurance Company
  The Lincoln National Life Insurance Company
P.O. Box 2609
Omaha, NE  68103-2609
Phone: 1-800-423-2765
Supplemental Life: MetLife
  MetLife Insurance Company
200 Park Avenue
New York, NY 10166
Long Term Care: Genworth Life Insurance Company
  Genworth Financial
Phone: 1-800-416-3624
(username: messiah; access code: groupltc)
Supplemental Plans: Aflac Personal Accident Indemnity
Aflac Personal Cancer Indemnity
Aflac Personal Sickness Indemnity
  Aflac Capital Region Office
2405 Park Drive, Suite 205
Harrisburg, PA 17110
Phone: 717-234-5110
Fax: 717-234-7271
Contact Rep:
Supplemental Plans: Trustmark Critical Health Events Insurance
Universal Life Events Insurance
Universal Life Insurance
Accident Insurance
  Trustmark Benefit Solutions
400 Field Dr
Lake Forest, IL  60045
Phone: 1-800-918-8877
Retirement: The Standard
  Customer Service: 1-800-858-5420
  Capital View Wealth Management
212 S Front Street
Wormleysburg PA 17043
(717) 412-4966
Denny Browne:
Rob Teague:
Andy Grace:
Well360 Virtual Health Well360 Virtual Health
Health Advice Health Advocate
  Phone: 1-866-695-8622


Flexible Spending Accounts: Wex Health Care Account
Wex Dependent Care Account
  Customer Service: 1-866-451-3399
Counseling Benefits: Employee Connect
  Phone: 1-888-628-4824
(Username: LFGsupport; password: LFGsupport1)


Messiah University provides a voluntary retirement plan through The Standard to help employees prepare for retirement through contributions to a 403(b). The amount Messiah contributes to the plan is based on the employees' contributions as follows:

By the
By the
2.5% 3% 5.5%
5% 6% 11%
7.5% 8% 15.5%

For complete information regarding eligibility, participation and other information, please see the Statement of ERISA Rights, Investment Policy Statement, Summary Plan Description, and amendments via the Human Resources Benefits Documentation card on FalconLink.  Employees without access to FalconLink may request an electronic copy by contacting the Office of Human Resources.

The Standard provides two education/enrollment tools for employees' use as well: Your Retirement Plan and Planning Tools and Calculators.

For assistance in changing your investments in your account with The Standard, please see the following video.

The Department of Labor has an online retirement toolkit to help employees identify key issues related to retirement planning. This toolkit goes beyond the retirement plan and discusses topics like Medicare, Medicaid and Social Security.

Lincoln Financial Insurance Company provides access to several free benefits!

EMPLOYEE CONNECT: Employee Connect provides access for up to four sessions with a counselor per family member, per issue, per year.

LIFEKEYS: LifeKeys provides access to services such as Estate Guidance, Identity Theft assistance, Legal Support and more. 

TRAVEL CONNECT: Travel Connect provides travel, medical and safety-related services you can access while traveling.

Messiah offers three types of educational benefits to employees.


Educational Assistance:

A two-tiered tuition reduction benefit program is available to employees to support the undergraduate education of their dependents. The program provides financial support for:

  • students attending Messiah University
  • students attending any other two- and four-year accredited colleges and universities.

Employee Development:

Messiah University recognizes the mutual benefits employees derive from personal growth and career growth and therefore, provides assistance to its staff and administrative employees interested in furthering their formal educational or training.


Graduate Aid:

Messiah University recognizes the mutual benefits employees derive from personal growth and career growth. This program has been designed to financially assist employees who show potential for expanded responsibilities or advancement and wish to enroll into a post baccalaureate program of study. At total of 15 employees may participate in the graduate aid program at one time.


Staff and administrative employees accrue vacation and sick leave based on the number of hours they are scheduled to work as well as their length of service. For more information, see the Benefits Overview or the Human Resources Employment Policies.


Paid Sick Time Up to 10 days (80 hours) per fiscal year with full pay, accrued
Paid Vacation Time Varies based on employee type, years of service and regularly-scheduled hours
Paid Personal Time Up to 2 days (16 hours) per fiscal year with full pay. Unused hours do not accrue.
Paid Holidays see Holiday schedule
Personal Leave see Personal Leave Policy
Professional Leave see Professional Leave Policy
Administrative Leave see Administrative Leave Policy
Missions/Service Leave see Missions & Service Leave Policy
Public Service Leave see Public Service Leave Policy

Messiah University is pleased to offer this program through Perspectives to all benefits-eligible employees and their families. The EAP provides help in accessing the care and resources you need. They offer counseling and support for mental and emotional health; tools for tough times; services and resources to navigate family dynamics; financial and legal advice and tools; and work-life resources.

Campus Store Discount: All employees receive a 10% discount on purchases from in-stock inventory in the Campus Store. Certain items are not eligible for this discount.

Employee Discount Purchasing Program

Information on Benefits