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Academic Success Center, Graduate Assistant

Academic Success Center, Graduate Assistant (Messiah University campus)

This position has been filled for 2025-2027.

Position Description 

Under the supervision of the Director of Academic Success, the Graduate Assistant (GA) will design and implement academic success programs aimed at increasing retention and supporting undergraduate degree completion. Responsibilities include providing one-on-one academic coaching, assisting with student success workshops, and collaborating with campus partners to develop targeted programming for at-risk students. Additionally, the GA will help manage the Learning Center, ensuring its resources and services effectively support students.

The GA will also develop and lead a unique project of their own design, tailored to enhance the department's initiatives. This project will be completed in collaboration with staff and aligned with the office's goals.

Furthermore, the GA will oversee the department's Instagram account, curating and posting engaging content that promotes the office's mission and student success programs.

This is a two-year, 20-hour/week appointment, not to exceed 800 hours/year. The commitment runs from approximately August to May 28 each year.

  • Education Required: Bachelor's degree required, current enrollment in Graduate Program in Higher Education at Messiah University.
  • Experience Required: Experience working in a setting that requires interaction with people is preferred. (e.g. office; retail; service industry, etc)

Skills, Characteristics Required for Position

  • Ability and willingness to follow through with assisting students
  • Demonstrated commitment to student success
  • Excellent verbal and written communication
  • Strong organizational and planning skills that reflect timeliness, the ability to prioritize projects and intentional follow up
  • Ability to work effectively with a wide range of campus constituents
  • Analytical ability to work with various software (i.e. Excel)
  • Demonstrated commitment to excellent student service
  • Christian faith commitment required

Primary Duties

  • Serve as an involved participant in all programs and services provided by the Office of Academic Advising.
  • Develop advising resources for undergraduate students and faculty.
  • Provide academic advising services to students through group workshops and individual consultation; serve as advisor for undeclared students.
  • Identify and implement good practices regarding programming and resources for undeclared students.
  • Assist with assessment of advising system.
  • Research good practices for academic advising, student success, and evaluating advising.
  • Utilize technology effectively to develop and disseminate high quality academic advising resources for students and academic advisors.
  • Serve as editor and contributor for Academic Advising Newsletter.
  • Assist with development and delivery of advisor training workshops.
  • Maintain consistent and reliable attendance.
  • Manage Undergraduate Academic Advisor Evaluation process, including development and distribution of survey and distribution of results