Online refund request

Online refund request

Please follow these steps to submit a refund request from your Messiah University Student Account:

1. Log on to FALCONlink.
2. Type "Refund" in the search bar.
3. Select "Request Student Refund".
4. Fill out the form.*Note that direct deposit is only available to students employed by Messiah University or who have completed the Direct Deposit Authorization Form.
5. Enter the "Amount to Refund".
6. Choose "Yes" or "No" in the "Use direct - deposit? "
   1. If yes, and your bank information is in the university system, you do NOT need to enter your address information.
   2. If not, you must enter the payee and address information.
7. Enter "Payee Name".
   1. Refunds can be sent to the student (self), mother, father, or spouse.
8. After entering all required information, select Submit.
9. The next screen shows all the information you just entered. Please review for accuracy.
10. If all the information is correct, select Send Request. If any information is incorrect, select Edit.
11. Student Financial Services will email your Messiah University email account with a Student Refund Request confirmation. This will tell you if your request was approved or denied. If denied, a reason for the denial will be given.