Quickstart Guide for Messiah Employees
Welcome to Messiah College. The information found on this page is designed to get you up and running with the most frequently asked questions and their respective answers. If you have additional questions pertaining to campus computer technology, network access, etc. please feel free to email email@example.com or call x4444.
How do I change my primary Messiah College password?
Employees are required to change their initial password using the Online Password Change form at https://mcreg.messiah.edu/chgpswd.php. We recommend your password only be changed from an network cable connected (not wireless), campus computer. In accordance with our college password policy, users must change their password at least once every six months. After you have changed your password, our system will automatically notify you several times of the need to choose a new password before the six month cycle ends. Failure to change your password before the end of the six month period will result in your account being locked.
NOTE: Do not share your password with others. Keep your password in a secure location. ITS does not keep a record of passwords.
Password Security Questions and why you should set them up TODAY!
It is very important that you set up your Password Security Questions as soon as possible in the event you forget your password at some point. Being able to answer your questions will allow you to reset your forgotten password via the link in the blue login box on the MCSquare login page and forego delays which may prove cumbersome and inconvenient.
To set up your security questions...
Details can be found at: http://blogs.messiah.edu/its/archives/3638
Prepare your Messiah College email account for first use.
PRIOR to using your Outlook account, we recommend you login at mail.messiah.edu and correct your Time Zone settings (they are not correct by default because our mail system is hosted by Microsoft and in a different time zone). If youre Time Zone settings are not corrected, your appointment settings in your Calendar will not be correct. To set your time zone settings...
Configure your mobile devices to access your Messiah College email account.
The basics that you will need to be aware of are that our email system uses the following:
Typically, this is all the information you may need to provide for your device's email setup wizard. If you receive a "redirection" or "Certificate" messages, simply accept/allow them and the wizard should complete the installation. Additional assistance can be found at http://www.messiah.edu/offices/its/help/articles/outlook_mobile_device_home.html
Storage of your electronic files...
An explanation regarding Network Storage for your personal and department files.
All Messiah College employees have network file storage space for their personal and departmental (shared) files. Files stored on our network are regularly backed up by our networking staff, therefore, you are encouraged to keep a copy of your files in one of these locations in the event of equipment theft or failure. Please be aware that Messiah's data security policy does not allow you to keep potentially confidential data on other portable storage devices such as thumb drives, portable external hard drives, etc.
The differentiation of the network file storage is as follows:
Storage space is limited and the expectation is that you manage the files for which you are responsible, whether they are on the M: or O: network shares. In an effort to be good stewards of our resources, please delete/remove files that are no longer applicable or significant.
Accessing Messiah's Network from Off Campus...
VPN Access the college network from Off Campus.
Using a VPN (virtual private network) client, users with Messiah College network accounts are able to access the college network off campus as if they were on campus. Please keep in mind, remote access from any location is subject to Internet connectivity that is beyond our control; this includes interruptions, speed and performance.
Instructions for configuring VPN on your Windows computer can be found here.
Instructions for configuring VPN on your Mac computer can be found here.
Messiah College's own online Help Resources...
Helpful information on the ITS Blog and the Messiah College Online Help Center.
GENERAL HELP RESOURCES
HELP WITH CANVAS