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Outlook: Delivery Report (Sent Item Status)


Outlook 2010

  1. Click on the Sent Items folder


  2. Double click on the Email in the Sent Items folder that you want to see the Delivery Report for.
  3. After opening that item click on File > Info > Open Delivery Report

  4. This is will open up your default web browser (Firefox, Internet Explorer, etc.).
  5. Enter in your full user name: email@messiah.edu and Password
  6. You will then see the delivery report of that item (will show Read or Unread)



***NOTE: You may also E-Mail This Report to the recipient in question by clicking on E-Mail This Report.

 

Outlook Web App

  1. From Outlook Web App, click Options > See All Options > Organize E-Mail > Delivery Reports.
  2. Choose from one of the following boxes:

    Search for messages I've sent to   Leave this box empty to view reports about all messages you sent. Click Select users to select recipients from the shared address book or type each recipient's full e-mail address separated by a semicolon or a comma in the To box. When you're done adding recipients for the search, click OK.

    Search for messages I've received from   You can enter only one address for each search. Click Select a user to choose the message sender's e-mail address from the shared address book or type the full e-mail address of the sender in the Select box. When you're done selecting, click OK.

    Search for these words in the subject line   Use this box to narrow your search results. Type all or part of the subject line of the message you want delivery information for within quotation marks.

  3. Click Search, or click Clear to start a new search.


For more information on Delivery Reports and the options available follow the two links below:

 

 

Click here to create an IT Service Request

 

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