Phonemail Tutorial
Contents:
Accessing Your Mailbox
Using Direct Access
- Dial the PhoneMail extension number (ext. 6020) or if you are calling from off campus, dial the direct access number (691-6020).
- Dial your extension number and press
. If you are calling from your own phone, you do not need to dial your extension number.
- Dial your password and press.

Using CallbackAccess
- From your own phone, you can also use the Callback, Repeat or Speed Dial buttons when properly programmed.
- Dial your password followed by the
.
Getting Help
If you need help using PhoneMail, press .
Listening to Your Message
Listening to messages
- Access your PhoneMail mailbox.
- Press
to listen.
Changing the volume
While listening to a message, press:
to increase the volume.
to decrease the volume.
Changing the speed
While listening to a message, press:
to decrease the speed
to increase the speed
Stopping a message header
While listening to a message header, press:
to skip to the next message header.
to skip to the message header and listen to the message.
  to skip to the previous message header.
  to skip to the next message header.
Stopping a message
While listening to a message, press:
 to skip forward to the next message header.
  to skip back to the previous message header.
  to replay the entire message.
  to replay the last few words.
  to move ahead a few words.
  to skip to the end of the current message.
  to replay the time the message was created.
Saving, deleting and replaying messages
After you listen to a message, press:
to delete the message.
to save the message.
 to replay the message.
Answering and forwarding messages
After you delete or save a message, press:
to record and send an answer to the message sender.
 to call the message sender.
to forward the message to another extension.
to continue to the next message.
Recording Messages
Sending a message
To Send a recorded message to someone, follow these steps:
- Access your mailbox, then press to
record.
- When prompted, record your message. Press
 when done.
- Dial the extension of the person the message is for and then press .
- Press
when finished entering all of the destinations of the message.
- Press
again for regular delivery or for secial delivery options (follow the prompts).
Leaving a message when PhoneMail answers your call
- When PhoneMail answer an extension you are calling, wait for the tone, then leave your message. You can press
to skip the greeting of the person you called and go directly to the tone.
- When you finish leaving your message, you can
- hang up.
- press
  to mark your message urgent.
- or press
  to exit the PhoneMail system.
Stopping a message as you record
To stop a message while you are recording, press:
to pause and then 1 to continue recording when ready.
  to delete and rerecord the message.
  to cancel delivery.
  to replay what you just recorded.
  to replay the last few words of what you just recorded.
Changing PhoneMail Options
Recording or changing your personal greeting
To record or change your personal greeting, follow these steps:
- Access your mailbox, then press
for answering options.
- Press
for personal greeting.
- Press
again and record your greeting.
- While you are recording your greeting, you can:
- Press
  to replay the greeting you just recorded, or   to delete and rerecord the greeting.
- Press
 when you complete the recording.
Some systems allow more than one greeting. Listen to the prompts to see what options you have. For example, you can set both a regular greeting and an alternate greeting.
Setting abbreviated prompts
When you are more familiar with PhoneMail, you can use abbreviated prompts. Follow these steps:
- Access your mailbox, then press
for mailbox options.
- Press
for prompt level.
- Press
for abbreviated prompt level.
Changing your password
To change your password, follow these steps:
- Access your mailbox, then press
for mailbox options.
- Press
to change your password.
- Enter your new password, then press
. The PhoneMail system verifies your new password.
Recording your name
To record your name for use within PhoneMail, follow these steps:
- Access your mailbox, then press
for answering options.
- Press
for recorded name.
- Press
and record your name.
- Press
 when you complete the recording.
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