Services Provided

The web team designs, maintains and manages the content for the University's homepage as well as many other specifically designated areas of the externally facing website.

The web team also is required to build and design all externally facing web pages and sites for specific college offices and departments including: admissions, academic majors and departments, graduate programs, the office of the president, key presidential and institutional initiatives, and sites and pages accessible directly from the homepage. Please see Clients and Projects for more details.


Faith in the Classroom

External website (

We design and help maintain the overall look, feel and functionality, of the website.

Blogs & Blog Creation

The web content editor handles the creation and administration of all new and existing blogs related to the University. Request a blog.

Video & Audio

The web team does not provide video or audio capture or editing services but does provide some helpful tips and information about posting video and audio content to your website.

FALCONlink / Portals

We DO NOT provide support for FALCONlink. If you have an FALCONlink question or issue, please submit an ITS helpdesk request

Image Archive

We have a rich image archive filled with great images that you can use on your Messiah University website or in on-screen presentations for the University.

Search Engine Optimization (SEO)

Just because you build your site, doesn't mean anyone will be able to find it. With strategic SEO, you can make sure your hard work is seen by the right audience.

Most services offered by the Web Services Office are provided free of charge to the Messiah University community. Services provided include:

Website development and organization

  • Developing Messiah's overall external website presence (including day-to-day maintenance of
  • Developing new areas of the public, externally facing website (e.g. new programs, departments, divisions or initiatives)
  • Consulting with campus groups and departments about how to organize their web content (applying web usability principles)
  • Design and site navigation consulting and initiation of web projects for university departments/programs
  • Monitoring of the performance and functionality of web pages to ensure maximum efficiency and a quality user experience for visitors
  • Point of initiation for e-commerce functionality on the Messiah University website


Support & Training

  • Maintaining the University's Web Content Editing system (Jadu CMS) and training campus users on the software
  • Graphic design support for websites
  • Multimedia assistance for Messiah websites
  • Educating the Messiah University community on existing and emerging web technologies for potential implementation into the University’s web programs
  • Blog creation for official Messiah University blogs
  • Communication and implementation of graphic and editorial standards for Messiah’s external website
  • Monitoring of specified areas of the University’s websites for inaccurate and outdated content



  • Response to relevant technical inquiries received through the web help ticket system on the University’s external website
  • Coordination of web server usage, access and upgrades in conjunction with Messiah's Information Technology Services (ITS)
  • Monitoring and communication of website activity and interpretation of statistical data to support and inform the University’s web marketing strategies
  • Procurement and maintenance of software and hardware for the external website
  • Oversight of internet copyright violation procedures for students in conjunction with ITS and the Office of Student Programs
  • Creation and maintenance of the University’s governing website policies
  • Search Engine Optimization (SEO) implementation and assistance for the University's external website

Information on Services provided