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FAQ

The Office of Marketing and Communications tackles a wide variety of projects, so it's understandable that you might have some questions about how best to work with us. Here are the answers to a few frequently asked questions. Of course, you're also welcome to contact us directly at 717-691-6027, and we'll do our best to get you headed in the right direction.

 

General

The Office of Marketing and Communications services a variety of institutional marketing, public relations and communication priorities, in addition to directly providing the following services to Messiah University departments and organizations:

  • Media relations consultation/support
  • Marketing strategy and consultation
  • Branding and visual identity consultation
  • Special event planning consultation
  • Website design, training and consultation
  • Print and digital communication design
  • Proofreading and bulk mail coordination for printed publications being delivered to off-campus audiences of 200+
  • Search engine optimization (SEO) consultation

Messiah University’s logos, along with the guidelines for their use, can be downloaded in a variety of formats on the visual identity website.

You can also access the Messiah University Athletics logos and visual identity guidelines.

The office is located on the third floor of Old Main.

Please contact Karen Garlinger, services coordinator, at 717-691-6027 or email kgarlinger@messiah.edu.

Print and web projects

 

Begin by contacting our services coordinator, Karen Garlinger, with a brief description of the project, intended audience and timeline. Please keep in mind that we coordinate, design and proofread projects with 200 or more intended off-campus recipients and require a minimum of five weeks to complete the project (three weeks to design and proofread it and two weeks to print and mail it). Contact Karen at ext. 7342 or kgarlinger@messiah.edu with questions or to initiate a print or digitally-delivered communication (such as an HTML email) project. She will guide you through the process and set up a meeting with you to discuss the project with our design team.

If your project does not fit the required amount of recipients, please contact Messiah Press at messiahpress@messiah.edu to inquire about your project.

 

 

Web services is happy to help you with your new or existing website.  To start the initiation of a website project please fill out the online form or feel free to contact Web services manager, Jen Romanchak, at jromanchak@messiah.edu or ext. 7041, for more information.

There are easy, thoughtful steps you can take to prepare your website for maximum search engine functionality (search engine optimization ). Read our helpful search engine optimization guidelines, or feel free to contact Web services manager, Jen Romanchak, at jromanchak@messiah.edu or ext. 7041, for more information.

Photos and videos

The University doeExamples of Photographys not employ a staff photographer; however, the Office of Marketing and Communications works with several freelance photographers to cover key institutional events. We also have a talented group of student photographers available for some assignments.

If you have a campus event for which you would like photography coverage, please communicate your request to photography@messiah.edu.

Please provide the following details with your photography request:

 

  • Date and time of the event
  • The type of photos you're looking for
  • Pertinent event details
  • The formality/informality of the event (so that we can gauge what skills and experience level the photographer needs to have)

Request a photographer

You can view photography you may want us to use for your University-related print project, and you can view and download low resolution images for your University-related presentations or websites via our digital image archive. Images are copyrighted for University-related purposes only. For a username and password to access this archive, please contact Ramona Fritschi at ext. 6027.

The Office of Marketing and Communications coordinates limited video production related to some of the projects we directly manage and oversee; however our department is not currently resourced to provide broader video production services for other campus departments. The University provides additional video production support for campus departments through the Academic Technology Services of ITS. Visit their website to learn more.

Events

The Office of Marketing and Communications plays a primary role in planning designated larger institutional events ”like Commencement. For the most part, public campus events are coordinated by other campus departments or offices. As needed, members of the OMC team can serve in a consultation role for event planning and promotion. Simply contact Carla Gross, cgross@messiah.edu or ext. 6940, to discuss your request.

You can contact the Messiah University Ticket Office at 717-691-6036 or at tickets@messiah.edu.

For a complete list of events at Messiah University, visit www.messiah.edu/events.

You can contact the director of communications to request a speaker for your event. Please be prepared to answer questions about the date and time of the event, the composition of the audience, the event location, the desired length of the talk and the honorarium (honorariums are not required, but it'™s helpful to know up front whether one is available). We will then work together to identify and invite the most appropriate member of the Messiah University community to your event. You can reach the director at 717-691-6027.

OMC publications

Messiah University faculty and staff are invited to submit announcements to the Intercom employee newsletter by emailing intercom@messiah.edu.

The Intercom is published every Thursday. Submissions are due at 4 p.m. on Tuesday for Thursday's issue.

Items for the class notes section should be identified by class year. Class notes can be submitted electronically online or sent to

The Messiah University Office of Alumni and Parent Relations
One University Avenue Suite 3023
Mechanicsburg PA 17055

If you have a story idea (please review story criteria) you would like to be considered for an upcoming issue of The Bridge magazine, you may submit it in one of the following ways:

- Mail to Messiah University Office or Marketing and Communications, The Bridge magazine, One University Avenue Suite 3020, Mechanicsburg PA 17055.

- Email thebridge@messiah.edu.

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