Laying the Groundwork…
Setting expectations for performance begins on a new hire’s first day. Upon hire, Human Resources will send a post-process letter to the hiring manager which includes a list of items to cover with new employees, including:
- Introduce your new hire to key personnel
- Explain where the department fits within our institution
- Review the Position Description with your new employee
How do I equip a new employee for success?
- Ensure that each new employee knows what is expected of him/her in terms of job responsibilities
- Supply all necessary tools and training
- Give adequate opportunity for guided learning and practice
- Provide specific and timely feedback
What kind of feedback should I give and when?
Acknowledge positive performance
- Positive Feedback Sheet
- Recognize achievements, large and small
Address problem behaviors
- Constructive Criticism Sheet
- Give concrete examples
- Establish a follow-up plan
- Both praise and constructive criticism should be given in a timely fashion
What is the formal appraisal process?
45-Day Check-in from HR
- HR contacts the new hire directly
- Checks that the employee feels welcomed, trained and prepared for success
- The supervisor does not need to complete a formal appraisal until the 90-day Review, but is encouraged to reach out to HR with any questions or concerns
90-Day Review at the end of the probationary period
- Supervisor meets with new hire
- Evaluates the employee in terms of fit with the position and the University
- Evaluates the employee’s potential for future success in the role
- Employees that have transferred to another area or taken on significant new responsibilities also should receive a 90-day Review
Annual Performance Appraisal
- Self-evaluation component and supervisor appraisal
- Operations conducts their reviews on the anniversary of hire date
- All other reviews are due on June 15 or before the employee leaves for summer break (unless alternative arrangements have been made with HR)
- Standardized forms available for staff and administrative employees
- Many divisions have customized review templates