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Graduate Assistant, Student Success and Student Retention (Messiah University campus)

Graduate Assistant, Student Success and Retention

Position Title: Graduate Assistant, Student Success and Student Retention
Department:  Office of Student Success
Reports to:    Director of Student Succes
Supervises:   Student Employee
Position Summary: Under the supervision of the Director of Student Success, the graduate assistant will perform individual interventions and larger programmatic duties to promote student success and retention at Messiah. This is a two year, 20 hours/week, appointment not to exceed 800 hours/year.  Commitment runs from approximately August 5th – May 23rd each of the two years.
Education Required:  Bachelor’s degree required; current enrollment in one of the degrees within the graduate program in Higher Education at Messiah University.
Experience Required: Previous work in an education, camp, youth group, or helping service setting is preferred. Prior experience in high social contact jobs (customer service, retail, restaurant, etc.) is also preferred.

Skills, Characteristics Required for Position:

  • Excellent organizational, time management and independent thinking skills
  • Demonstrated commitment to college student success
  • Excellent rapport building/relationship skills
  • Demonstrated skills in flexibility and/or adaptability
  • Proven ability in program/event management and execution
  • Demonstrated skill in research and analysis
  • Ability to work effectively with a wide range of individuals; possesses a collaborative spirit
  • Christian faith commitment required

Special Working Conditions: Occasional weekend and evening work as priorities demand.

Primary Duties:

1.

Meet one-on-one with struggling students in Student Success Sessions and develop a student success plan and strategy to improve their success.

2.

Oversee the Soar Peer Mentoring Program by supervising the Soar Peer Mentors, assisting with training of mentors and Welcome Week activities, developing programming for mentees and mentors in conjunction with the Director of Student Success, and performing program assessment.

3.

Participate in student Welcome Week/ Orientation.

4.

Refer students to campus support services and follow up as needed.

5.

Oversee and respond to Academic Updates.

6. Create and manage office marketing and social media.

7.

Review and respond to emails in Office of Student Success Inbox.

8.

Develop and complete special projects as assigned by the Director of Student Success.

Secondary Duties:

1.

Attend meetings and committees at the discretion of the Director of Student Success.

2.

Present Office of Student Success services in classes and at events as needed.

3.

Other duties as assigned.