Frequently Asked Questions

New/incoming students can waive the student health insurance by going to  Please review your current health insurance policy to make sure you will have sufficient coverage while at Messiah University.  When you waive the student health insurance online during this waiver period, $1,670 will be removed from your tuition bill.  Please have your insurance card handy since you will need this information for the waiver.  Please have this waiver completed online no later than September 11, 2020.

Current Students:  Current Students may access the eBill site by following the steps below:

  1. Go to FALCONlink
  2. Select "CashNet eBill"


Another way to see your bill or make a payment is through the Self Service Menu:

  1. Go to this link
  2. Select "Log in using your Network ID and Password"
  3. Select the "Student" tab
  4. Select "Student Account"
  5. Select "eBill (pay your bill online)"


Once on the CASHNet website, a student has the ability to:

  • View their Account and make a payment
  • View their Recent Payments (only payments done on the website will show)
  • Assign Parent and Other Authorized Users a PIN to login
  • View their Bill(s)
  • Set up Saved Payment Methods for frequent use


Parents or Other Authorized Parties: Parents and Other Authorized Parties cannot access the site until the student has set them up with a PIN.  Once a PIN number has been assigned, the site may be accessed by clicking on the following link:

Fall e-Bills are published mid-July and then weekly thereafter.

Spring e-Bills are published mid-November and then weekley thereafter.

Summer e-Bills are published early May and then weekly thereafter.

Summer 2020: Full payment is required at registration for summer courses, directed study and independent study courses

Fall Semester 2021: August 20, 2021

Spring Semester 2022: January 7, 2022

eCheck / ACH:  We recommend the e-Check/ACH method.  This method is free and very secure.  In this method, the payment amount is instantly deducted from your checking or savings account.  You will need to enter your bank's routing number, checking or savings account number and your personal information. Please note that Messiah University will only draft money from your account when you go through the eCheck process on the website. We do not allow for an automatic ACH at the time of the bill or on a periodic basis. Additionally, the person who holds the bank account being entered must initiate the transaction. Transactions are normally posted to the user's student account within one business day.

**IMPORTANT:  We cannot accept credit card cash advance checks, brokerage account checks or any other check marked "Do Not Use for ACH."  A $50.00 Fee will be charged for any paper check or e-Check/ACH returned for non-sufficient funds.

Credit Card:  We accept VISA, MasterCard, American Express and Discover. There is a 2.75% fee for paying by credit card.  This fee amount will be stated during the checkout process and is in addition to the payment amount.  The fee is levied by CashNet, the payment processor, and not the university.

Paper Check:  We still accept the traditional method of mailing a check or appearing at the Falcon Exchange on the 2nd floor of Eisenhower Campus Center to make a payment in person.  All paper checks are required to have the student's Messiah University ID number in the memo line. 

Checks should be mailed to:

Messiah University
One College Avenue
Suite 4516
Mechanicsburg, PA 17055

Tuition Payments: All tuition payments made through the CashNet eBill site should automatically update, but depending on the time of day of the transaction, it may not post on the site until the following business day.

Falcon Dollars:  Deposits made to Falcon Dollars may take 1-2 business days to post.  We are currently working with our IT Department to streamline this system for faster processing.

See below for our registration, diploma, and transcript hold policy.

  • Diplomas and transcripts will not be released for students with balances of $25 or more.
  • Registration, housing and parking sign-ups are blocked for students with balances of $100 or more.
  • Conditional registration may be permitted for students with balances between $101 and $1,000 after consultation with a Student Financial Services counselor, written acknowledgement of the debt and payment plan details and a good faith payment.
  • The student's account must be paid in full before registration for the student's final semester.
  • Deviations from policy must be approved in advance by the Director of Student Financial Services or appointee.

The "Current Balance" is the live balance from your live student account, not the invoice.

The invoice is a snapshot of the charges and credits as of the date on the bill.

Before the start of each semester financial aid cannot be applied until just before the semester begins.

If the semester has already begun and you did not complete all financial aid requirements, the financial aid cannot credit to your live student account. Please check and complete all your financial aid requirements on Self-Service.

The e-Bill is a snapshot as of the date listed on the bill. The financial aid will show on the next published bill date, typically every Wednesday.

Our Student Financial Services Staff are able to assist with questions about your:

  • Account Balance
  • ePayment /e-Bill
  • Financial Aid Award Overview
  • Financial Aid Requirements
  • Method(s) of Payment
  • Military/veterans benefits
  • Non-Messiah College scholarships
  • Specific Charges

Please contact us at or by phone at (717) 691-6004.

To repay your Federal Perkins loan, please log on to  Heartland ECSI is our third-party servicer for all Perkins loans.  If you have any payment questions, please contact Borrower Services at 1.888.549.3274.